How to Reset a Forgotten Password
- Mark Stramaglia
- Shelby Rossman
This articles explains the steps to reset a forgotten password through the self-service “Forgot Password” feature.
Instructions
If you do not have access to the phone number or personal email address associated with your MiraCosta user account, you will not be able to reset your password via self-service. In these cases, please contact the IT Help Desk for additional assistance.
To reset your password using the self-service “Forgot Password” feature:
In a web browser window, navigate to: https://okta.miracosta.edu
On the “MiraCosta College Login” page, click the “Need help signing in?” link.
In the menu that opens, click the “Forgot password?” link.
Enter your MiraCosta Username in the text box, and then select your preferred reset method:
Reset via SMS will send a text message with a one-time verification code to the mobile phone number currently associated with your MiraCosta user account.
Reset via Voice Call will call the phone number currently associated with your MiraCosta user account and a one-time verification code will be provided during the call.
Reset via Email will send an email with a one-time verification code to the personal email address associated with your MiraCosta user account.
Once you have a received the one-time verification code, please enter it into the text box and click the “Verify” button.
You should now be able to set a new password for your MiraCosta user account. We recommend choosing a strong, unique password and storing it in a password manager for safe-keeping.
If you would like to change your password at a later date, please follow the instructions in this video.
If you would like another explanation of resetting your forgotten password, check out the video below.