Employee Voicemail

This page provides a guide for the use of MiraCosta's voicemail system:

*If the Voicemail PIN is forgotten, please enter a Help Desk ticket.*

Extensions beginning with 66, 67, 68 or extensions 8700–8749 may be dialed direct using 760.795.xxxx
Extensions beginning with 78 may be dialed direct using 760.634.xxxx
Extensions 2012–2411 may be dialed direct using 442.262.xxxx
All other extensions may only be reached by dialing 760.757.2121 and entering the four-digit extension when prompted.

On Campus Features

Dial: 55
Action:
- Dial * , enter 4-digit extension, dial #
- Wait for response, enter password
Dial: 6789
Action:
- Dial * , enter 4-digit extension, dial #
- Wait for response, enter password
Dial: messages button & *
Action:
- Dial * , enter 4-digit extension, dial #
- Wait for response, enter password
Dial: messages button (from own phone only)
Action:
- Enter password, dial #

Recording Messages Directly into Voicemail on Campus

Dial: * & 4-digit extension
Action:
- Record message

Off Campus Features

Dial: 795-6789
Action:
- Wait for response
- Dial *, enter 4-digit extension, dial #
- Enter password, follow prompts
Dial: 757-2121 (or 888-201-8480 outside 760 area code)
Action:
- During greeting dial #
- During response, dial *, enter 4-digit extension, dial #
- Enter password, follow prompts

Recording Messages Directly into Voicemail on Campus

Dial: 795-6789 or 757-2121
Action:
- Wait for response
- Dial 6100, wait for response
- Dial #, enter 4-digit extension of recipient, dial #, dial 2
- Wait for recipient greeting to finish or dial 1 to bypass
- Record message

Universal Features

NOTE: When voicemail is deleted via computer, it may be retrieved from the Deleted Items folder. When voicemail is deleted via phone set, it cannot be restored.

Action: DURING MESSAGE PLAYBACK, select

repeat message
save message
delete message
decrease playback speed
change volume
increase playback speed
skip back in message
pause message
forward message
# - skip to end of message
0 - message playback help
* - exit messages

Dial: 1
Action: TO PLAY NEW MESSAGE, then select

1 - repeat message
2 - save message
3 - delete message
4 - reply to message
4 2 - reply to all
4 4 - call the sender

5 - forward message
6 - mark message new
7 - skip back in message
9 - message properties
# - skip to next message
0 - response options help

- cancel playing messages
Dial: 2
Action: TO SEND A MESSAGE, then select

# - add a name

- cancel

1 - add another name

3 - message options

Dial: 3
Action: TO REVIEW OLD MESSAGES, then select

1 - saved messages
1 - repeat message
2 - save message
3 - delete message
4 - reply to message
5 - forward message
6 - mark message new
7 - skip back in message
9 - message properties

0 - help

- cancel playing messages

2 - delete messages in Deleted Items folder

Dial: 4
Action: TO ACCESS SET-UP OPTIONS, then select

1 - greetings
1 - re-record greeting
2 - turn on alternate greeting
3 - edit other greetings
4 - play all greetings
2 - message settings
1 - change message notification
2 - change menu style
3 - edit private lists
3 - personal settings
1 - change password
2 - change recorded name
3 - change directory listing
4 - transfer settings
1 - transfer callers directly to voicemail
2 - change number callers are transferred to
0 - help

- exit

Associate Faculty Voicemail Features

Dial: 2121
Action:
- Wait for response
- Dial *, 4-digit voicemail number, dial #
- Wait for response
- Enter password, follow prompts

Accessing Voicemail Off Campus

Dial: 795-6789 or 757-2121 (or 888-201-8480 outside 760 area code)
Action:
- Wait for response
- Dial *, 4-digit voicemail number, dial #
- Wait for response
- Enter password, follow prompts