Secure WiFi - Secure W2 | Campus WiFi

Device Overview
Devices connect to our secure wireless network using a "Configuration Profile" obtained through our on-boarding process. Your device will download a "Profile" and install it automatically. To see what profiles your device has, click 'settings' / 'General' / 'Profile'. If your device does not have a 'Profile' section, then you may not have a profile. Each profile contains instructions for your Device on how to access our secure network and the certificate needed to authenticate your device to the network.

Onboarding Instructions

Open

Troubleshooting

• You must use the Safari browser to on-board your Device. Using Chrome or Firefox will not work.

• Delete the old "Staff" profile (if you have a profile installed) from MiraCosta's previous Wi-Fi system, doing this will ensure that your device will only try connecting to 'miracosta-secure-wifi'.

  • From your Device, click 'settings' / 'General' / 'Profile'

  • Click on the profile you would like to delete and then click 'Remove Profile'

  • Enter your device's PIN and click 'Remove'

• Try logging directly into Okta directly and clicking on the Wi-Fi Device OnBoarding tile.

Android Overview
Android Devices use an APP called 'JoinNow' to provision to our secure network. The process involves installing the APP from Google's Play Store or directly from the on-boarding portal. The APP coordinates obtaining an authorization certificate and provisioning the network settings for your device.

Onboarding Instructions

Open

Troubleshooting

• For an Android device to communicate securely with an Enterprise Wi-Fi network Google requires a lock screen, if after you provision your device you remove the lock screen, your device will stop communicating with our secure network

• Your device has the capability to 'remember' multiple networks and their settings. If one of these remembered networks has outdated or incorrect information you might not be able to connect, in this case deleting or forgetting the network will help.

  • From the settings menu, in the Networks section, choose WiFi

  • You will see a list of networks that are currently available, you will be able to hold/click on each one and 'Forget' the network.

  • There should also be another section of settings under the three dots for 'saved WiFi', your device saves network information here as well. You should click forget on any MiraCosta network.

• Try logging directly into Okta directly and clicking on the Wi-Fi Device OnBoarding tile.

Windows Overview
Windows computers download a helper APP to configure network settings and obtain an authorization certificate. The process is mostly automated, you may need access to an account on your computer with administrative access.

Onboarding Instructions

Open

Troubleshooting
Try logging directly into Okta directly and clicking on the Wi-Fi Device OnBoarding tile.

MacOS Overview
Mac computers download a helper App to configure network settings and obtain an authorization certificate.

Onboarding Instructions

Troubleshooting

• Your computer should have downloaded a small helper file. Double clicking this file will create a mounted drive with the SecureW2 helper application. Double click the SecureW2 application.

• You must click 'Always Allow' in the dialogue box for the client accessing your keychain. If you do not you will be constantly prompted to enter your mac's administrative password and to click allow.

• Try logging directly into Okta directly and clicking on the Wi-Fi Device OnBoarding tile.

If your device is unable to obtain and install a web certificate you will need to use the College's open public Wi-Fi network 'MiraCosta-WiFi'. Open your device's Wi-Fi connection utility and connect to the network named MiraCosta-WiFi. There is no username or password required.

MiraCosta College wireless networking service is being offered according to the following terms:

• Wireless services are subject to the same rules and policies that govern other communications services at MiraCosta College:

  • Board Policy_3720 Computer and Network Use and the Associated Administrative Procedures AP_3720 AP_3750 [Administrative Procedure]

  • Acceptable Use Policy from the Corporation for Education Network Initiatives in California (CENIC)

• Use of the MiraCosta College wireless network requires the user to have one of the following valid accounts: (1) students need their SURFID and SURF Password (2) college employees need their Outlook username and password.

• Users of the wireless network are required to keep their virus protection up to date as well as keep operating system patches and security patches installed. A signed Acceptable Use Policy will be required before college employees will be given access to MiraCosta's WPA2 Wi-Fi network.

• Wireless networks are installed for convenience and as a complement to the wired network. Wireless networks provide shared bandwidth that does not provide the same performance as a wired switched network. Wireless networks are not intended to replace the wired networking that is required as part of the College’s networking standards.

• The policy of MiraCosta College is that only authorized Information Technology Services staff may install, manage or change the network infrastructure. Unauthorized changes to the network can seriously compromise the reliability, performance, security and availability of the network and its services. It is a violation of this policy for departments or individuals to install their own wireless access points or modify the existing WLAN infrastructure in any way.

• 802.11b/gn access points have been deployed. As technology advances and as new standards are introduced, upgrades to new technologies in the wireless network may occur.

Yes. The MiraCosta WiFi network is available to all guests of MiraCosta College.

Not necessarily. WiFi operates in a manner similar to cellular telephone service in that you may occasionally find dead spots in covered areas.

Users should consider WiFi insecure and use computer applications that provide their own protection. We recommend you use encryption tools such as SSH, SFTP, or SSL. We do offer access to a WPA2 (Wi-Fi Protected Access) network that is secure. To find out more about WPA2, check out the Wi-Fi Alliance.

MiraCosta will not install virus protection on non-MiraCosta devices as this violates our software licensing agreements.